The tracking number states that the package has been delivered, but I didn’t receive it.
Shipping and delivery
2025-07-24 05:49:28
Generally, your package should arrive before the tracking status is marked as 'Delivered'. If you haven't received it, we recommend checking with anyone at home or your neighbours if they have received it on your behalf.
Sometimes there might be a slight delay on the couriers end, so we suggest that you wait a few more days for the delivery. If you have not received it in a maximum of 3 days allowance, contact our support team for assistance!